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SCAM ALERT

We have been made aware of a recent scam where customers are receiving texts and calls from scammers claiming to be StonehamBank. Scammers are sending fake StonehamBank text messages and/or calls to trick you into providing your personal information in attempt to access your financial accounts or services. If you receive an email, text, call or social media message from someone claiming to be from StonehamBank and you have any concerns about the validity, please contact us immediately.

Frequently Asked Questions

Call Us

Call us at our Customer Contact Center: 1-888-402-2265

Monday - Wednesday	8:00am - 5:00pm
Thursday & Friday	8:00am - 6:00pm
Saturday	9:00am - 1:00pm
Sunday	Closed

Call our Automated Telephone Banking Service: 800-407-6747

Call our Debit/ATM card pin reset and card activation service: 800-992-3808

Report a lost or stolen Debit/ATM card: 800-472-3272

StonehamBank offers fraud monitoring 24 hours a day to protect your card. You might be contacted via text, email and/or automated calls to verify any suspicious activity. Please make sure your account is always updated with the most current contact information so we can reach you without a delay and release any blocks that might have been placed on your card.