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Important Notice for Stoneham Branch

Our Stoneham Branch continues to be impacted by the ongoing culvert construction project on Montvale Ave. Access to the branch remains open during this construction period. To ensure you stay up to date on any changes or developments, we encourage you to check for the latest update here. We apologize for any inconvenience this construction project may cause and appreciate your understanding and patience. If you have any questions, please feel free to reach out to our Customer Contact Center at 888.402.2265.

Frequently Asked Questions

Call Us

Call us at our Customer Contact Center: 1-888-402-2265

Monday - Friday	8:30am - 5:00pm
Saturday	9:00am - 1:00pm
Sunday	Closed

Call our Automated Telephone Banking Service: 800-407-6747

Call our Debit/ATM card pin reset and card activation service: 800-992-3808

Report a lost or stolen Debit/ATM card: 800-472-3272

StonehamBank offers fraud monitoring 24 hours a day to protect your card. You might be contacted via text, email and/or automated calls to verify any suspicious activity. Please make sure your account is always updated with the most current contact information so we can reach you without a delay and release any blocks that might have been placed on your card.

Live Chat

Monday - Friday	8:30am - 5:00pm
Saturday	9:00am - 1:00pm
Sunday	Closed

Chat Now

Video Banking

Speak with a local Customer Contact Specialist directly through our video banking app.

Learn more about video banking.

Monday - Friday	8:30am - 5:00pm
Saturday	9:00am - 1:00pm
Sunday	Closed

Start a Video Call

Banking By Appointment

Schedule your next meeting with a StonehamBank representative.

Schedule an Appointment

Visit a Branch

View Locations

Email

Send us a message at info@stonehambank.com
Email boxes are monitored during regular business hours.

We value the security and privacy of your information. If you communicate with us via email, do not include any confidential or sensitive information. Please call us at 888.402.2265 if you need to communicate any personal information (account number, social security numbers, etc.).