Our Stoneham Branch continues to be impacted by the ongoing culvert construction project on Montvale Ave. Access to the branch remains open during this construction period. To ensure you stay up to date on any changes or developments, we encourage you to check for the latest update here. We apologize for any inconvenience this construction project may cause and appreciate your understanding and patience. If you have any questions, please feel free to reach out to our Customer Contact Center at 888.402.2265.
StonehamBank offers fraud monitoring 24 hours a day to protect your card. You might be contacted via text, email and/or automated calls to verify any suspicious activity. Please make sure your account is always updated with the most current contact information so we can reach you without a delay and release any blocks that might have been placed on your card.
If your card is lost or stolen, you can get a new one issued instantly at any of our branch locations or please speak with a Customer Contact Specialist through video banking or call 800-472-3272.
For a full explanation of our fees, please refer to our Fee Schedule.
Are you looking for a simple and secure way to manage and monitor your debit card from your phone? If so, enjoy a new feature in the StonehamBank mobile app called Card Controls. Card Controls allows you to monitor your debit card activity and control how, when, and where your debit card is used.
Enable/disable your debit card in an instant.
Establish and manage transaction alerts by location, amount, merchant type, or transaction amount.
Set and manage controls for travel and location usage, and spending limits.
Review approved and denied transactions easily.
Schedule Travel Plans to ensure that any legitimate transactions during your trip won’t trigger a call or a blocked card.
Enrolling is easy.
Log into the StonehamBank Mobile app.
To get started, click on the menu at the top left of the mobile app.